# Booking & Scheduling

> Stop selling slots. Start filling them.

Online booking, point of sale and a scheduler that packs time to maximise occupancy — for courts, rooms, chairs, bays or anything else people reserve by the hour. Your brand and your customers, not a marketplace's.

- **Price:** quoted per project after a call — er@epsilon-labs.co
- **What moves the price above that floor:** Number of sites and bookable resources, whether you need memberships and packages, and which payment provider you settle through.
- **Typical duration:** 4–6 weeks
- **Category:** Software
- **Page:** https://epsilon-labs.co/products/bookings/
- **Enquiries:** er@epsilon-labs.co

## The problem

An empty hour between two bookings is revenue that never comes back, and it is almost never sold on its own. Courts, treatment rooms, studios, salon chairs, service bays — the economics are identical.

Marketplace apps fill the gaps by owning your customer. You pay a percentage forever and your regulars book through somebody else's brand.

## What you get

- Online booking on your own domain, in your brand
- A scheduler that packs bookings to close the dead gaps between them
- Point of sale for the front desk, with real-time stock deduction
- Memberships, packages, recurring bookings and waitlists
- Occupancy and revenue dashboard, per resource and per hour
- Your customer list, exportable, owned by you

## How it runs

- **Week 1** — Your resources, pricing, peak hours and packages mapped.
- **Weeks 2–4** — Booking, scheduler and POS built against your real configuration.
- **Weeks 5–6** — Staff trained, live alongside your old system, then cut over.

## This is for you if

- Sports facilities, clinics, studios, salons, workshops, co-working spaces
- Anyone paying a marketplace a percentage of every booking
- Venues with a shop or cafe that needs one till, not two

## This is NOT for you if

- Anyone who wants a marketplace's customer discovery — we build your system, not a network
- A single resource, where a booking calendar is enough
- Airline, hotel or ticketing-scale inventory

## Proof

The Courts runs booking and point of sale for a padel and pickleball facility: a scheduler that packs court time to maximise utilisation, real-time stock deduction, and sub-100 ms availability queries across historical data.

See: https://epsilon-labs.co/work/

## Questions

### Do we have to leave our current booking app?

No. We run alongside it until you are confident, then cut over.

### Who owns the customer data?

You do, completely. It is your database and it exports.